Mandeep Mudhar

Saturday 21st April 2012

Outsourcing outpatient dispensing: Building partnerships that deliver real benefits*

Synopsis:

An increasing number of NHS Hospital Trusts are contracting out their outpatient dispensing services. Like hospital pharmacies, outsourcing partners operate in a highly regulated environment with clinical standards at the forefront of everything they do. Choosing the right partner can deliver real benefits including reduced waiting times, service innovation, a high quality dispensary and enhanced patient facilities and financial savings.

This session will look at those benefits as well as the pitfalls to enhance your understanding of this developing area of pharmacy services. At the end of the session you will be able to make an informed decision based on a clear understanding of the clinical, operational and financial risks and benefits of contracting out your outpatient dispensary services.

Topics will include: Choosing the right partner, How to get the most from dialogue, The impact on your patients, Different financial models, Assessing clinical competency and The impact on your resources.

Mandeep Mudhar's Biography:

Head of NHS Development, The Co-operative Pharmacy.

Mandeep is responsible for developing partnerships with the NHS and one of the UKs largest pharmacy contractors to improve health service delivery. Recent partnerships include dedicated Co-operative Pharmacy outpatient dispensaries for Doncaster and Bassetlaw Hospitals NHS Foundation Trust and Calderdale and Huddersfield NHS Foundation Trust.

Mandeep joined The Co-operative Pharmacy in 2010 from Alliance Healthcare (formerly UniChem) where he was Director of Commercial Services and Communication. His understanding of the pharmaceutical industry is wide-ranging, with experience in community pharmacy, academia and marketing, in addition to wholesaling and commercial services.

Professional qualifications.

Phd, Aston University
Bachelor of Pharmacy, 1st Class Honours, Bradford University
Member of the Royal Pharmaceutical Society of Great Britain
Member of the Institute of Pharmacy Management International
Member of the Institute of Directors

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