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CPC 2022 Programme

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Applying Emotional Intelligence in Pharmacy Leadership

13 May 2022
Clinical Pharmaceutics and Pharmacy Technicians

Emotional intelligence (EQ) is largely a misundersood aspect of holistic healthcare and is an underutilised tool to help pharmacy practitioners provide the highest quality of care to patients. Moreover, EQ impacts both top and bottom lines of businesses too and is more influential than traditional measures of intelligence (IQ) in determining organisation success. This masterclass will make the business and humanistic cases for EQ as the most critical factor of personal wellbeing, professional success, and organisational longevity.


Learning outcomes:

  • To explore what EQ is, and is not;
  • To examine case studies whereby EQ has been successfully used by individuals and organisations;
  • To help attendees develop their own EQ action plan
Mrs Harpreet Chana, Founder/CEO - The Mental Wealth Academy
Mr Amit Patel, CEO - Pharmacy London
Dr Gary Redfeather, Senior Lecturer - De Montfort University


Lead Education Partner

  • CPPE
  • Morph


Education Partner

  • BOPA
  • BPNG
  • CMHP
  • Health Education England


Education Partner

  • NHS England and NHS Improvement
  • NHS Digital
  • NHSx
  • PTOC
  • GPHC


Education Partner

  • NPPG
  • PCPA
  • PDA
  • Pharmacist Support
  • RPUK
  • SPS


Education Partner

  • Soar Beyond
  • NHCA
  • PrescQIPP
  • Pharmacy Declares
  • GHP and RPS


Media Partner

  • C&D
  • PDA
  • PrescQIPP
  • Scottish Healthcare Review
  • Welsh Healthcare Review
  • NI Healthcare Review
  • Prescriber


Nominated Charity

  • Pharmacist Support


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