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Inclusion: What’s In A Name?

13 May 2022
Clinical Pharmaceutics and Pharmacy Technicians
Inclusion: What’s In A Name?







Your name is part of your identity, cultural heritage and connection to your family. It is personal to you and when mispronounced or changed, it can create hurt, confusion and embarrassment.Hear some practical tips for fostering good relations with patients / colleagues, based on lived experiences in pharmacy practice.

Learning outcomes:

-Exploration of themes of equality, diversity, inclusion and cultural intelligence
-Self-reflection on the impact of own identity beliefs, personal actions and cultural behaviours
-Understand how and why to speak out when names are mispronounced or changed.


Parampreet Bahia, Pharmacy Programme Facilitator - Health Education England
Mrs Samantha Quaye (pronounced Kwey), PToC Co-Founder - Pharmacy Technicians of Colour (PTOC)
Kulpna Daya, Pharmacy Programme Facilitator – Community & Cross Sector PTPT - Health Education England - London and Kent, Surrey & Sussex


Lead Education Partner

  • CPPE
  • Morph


Education Partner

  • BOPA
  • BPNG
  • CMHP
  • Health Education England


Education Partner

  • NHS England and NHS Improvement
  • NHS Digital
  • NHSx
  • PTOC
  • GPHC


Education Partner

  • NPPG
  • PCPA
  • PDA
  • Pharmacist Support
  • RPUK
  • SPS


Education Partner

  • Soar Beyond
  • NHCA
  • PrescQIPP
  • Pharmacy Declares
  • GHP and RPS


Media Partner

  • C&D
  • PDA
  • PrescQIPP
  • Scottish Healthcare Review
  • Welsh Healthcare Review
  • NI Healthcare Review
  • Prescriber


Nominated Charity

  • Pharmacist Support


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