Indemnity arrangements are often viewed through the lens of policy and compliance, but what lies beneath these frameworks can have a profound impact on pharmacists’ professional lives. This session will explore the cultural and human factors that shape indemnity risks and support systems, offering a holistic perspective beyond the paperwork.

A representative from Pharmacist Support will also talk about the impacts of workplace culture and the importance of a mentally healthy workplace – possible focus on loneliness and isolation..

• By the end of this session, participants will be able to:
• Explain the link between workplace culture and indemnity risk
• Identify common scenarios where things go wrong
• Evaluate the role of representative bodies in safeguarding pharmacists
• Outline key expectations from a representative body
• Apply strategies to reduce personal and organisational risk