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CPC North Conference Programme 2025

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Digital tools in the NHS: reducing burden and building the future

21 Nov 2025
Innovation & Integration Theatre
Digital tools in the NHS: reducing burden and building the future

The NHS continues to face growing demand and resource pressures, making efficiency and innovation more important than ever. Digital tools are playing a vital role in helping to ease operational burden, enhance patient experience, and support clinical teams.

In line with the ambitions of the NHS 10-Year Plan to shift more care into the community and embrace digital innovation, this session will explore the journey of digital transformation in the NHS within Clinical Homecare, through a case study focused on the adoption of the Sciensus Connect Portal.
The discussion will take delegates through three phases:

1. Pre-digital tools – the challenges and burdens faced by homecare pharmacy and clinical teams before new solutions were introduced.
2. Now – how digital tools, specifically the Sciensus Connect Portal, are being used today to reduce burden and improve the patient experience.
3. Future – how the NHS can continue to evolve digitally, what’s needed for the future, and how external partners can help.

The session will highlight the real-world benefits already being seen, as well as the opportunities that lie ahead for a digitally enabled NHS.

  • Understand the increasing impact of digital evolution in the hospital setting.
  • Learn about the challenges of working to move patient care into the community.
  • Understand the benefits to patients of receiving homecare whilst leveraging digital tools to ensure clinical care remains personal, visible and of high quality.
Speakers
Andy Rooms, Product Director – Portals - Sciensus
Reuben Morgan, Medicines Homecare Manager - Medicines Value Unit - NHS Wales

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