Carol became the CEO in 2016 for PrescQIPP a not for profit Community Interest Company that she founded in 2010 at the East of England Strategic Health Authority, as part of the QIPP Prescribing Workstream. PrescQIPP now provides prescribing support to over 95% of the CCGs in England, NI, Wales and Scotland. In April 2013 Carol was appointed as the Director of Medicines Optimisation for the Eastern AHSN, the Assistant Director of Clinical Strategy and CD Accountable Officer for NHS England and in April 2015 the Head of Governance for NHS England, East. In 2014 the Royal Pharmaceutical Society of Great Britain awarded Carol a fellowship and in 2018 was invited to join the NHS England Clinical Entrepreneur programme.