This site is intended for UK Healthcare professionals only

This site is intended for UK Healthcare professionals only

Are you a UK Healthcare professional?

We are unfortunately unable to allow patients to attend CPC North

London Event

FAQ'S - Build & Breakdown

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North Why Attend

North Why Attend



To help you understand the benefits of being part of Clinical Pharmacy Congress - whether that be as a delegate, exhibitor, sponsor, or a speaker - below you will find the answers to many of the most frequently asked questions.

For more details on access and inclusion at Clinical Pharmacy Congress London, please visit our dedicated web page


When will the E-Zone be ready?

The E-Zone is available now. The Technical Manual and the badge portal will be available from the TBC

Have I done everything you need?

We do not hold all of your orders here at Closer Still Media, please contact the necessary contractor to clarify what you have/have not done. We can however advise whether you have completed your Health & Safety Declaration form.

Where do I order furniture and electrics for my stand?

You can do this via the "My To Do List" tab in the Exhibitor Technical Manual which can be found through the E-Zone.

What if I forgot to order furniture or electrics before the show?

You can request any orders from GES or Thorns by going to the temporary desks set up inside the show entrance on build day . Please be aware the
CPC team cannot book electrics or furniture on your behalf. Please ensure you order what you require in mood time ahead of the show - you will also receive the best price by doing this.

What do I need to wear during the build-up of the show and the breakdown?

The Clinical Pharmacy Congress North has a large number of Space Only stands, therefore similar to a building construction site. Please ensure you wear closed toe shoes at the very least but preferably reinforced toe boots. Under no circumstances can flip-flops or pumps be worn. Long trousers are also advisable.

Can I change the colour of my carpet? (Shell Scheme stands)

Yes, at an additional cost. Please contact the official contractor GES. Contact details can be found in the Contractors & Services tab in the Exhibitor Technical Manual.

Do I get to keep the furniture from the contractor?

No, this is a hire service. The furniture will be collected by the contractor once the show has closed on Day 2.

Where do I get Build-Up & Breakdown pass?

Complete the link within the My To Do List tab in the Exhibitor  technical Manual. Print the pass and exchange for a wrist band with a member of  security at the access gates or doors upon arrival.

My colleagues are arriving on the open day, how do they get their exhibitor badge?

They can either collect them from registration upon arrival after 10AM or you can collect them all from 2PM on Thursday 31st October,  at the registration areas.

I have a pop-up stand to go within my shell scheme, what do you need?

Please send the pop-up dimensions (height x width x depth) to Operations along with your stand number and size, who will be in touch with any comments.

Is there Wi-Fi in the hall?

Yes. Network name: Manchester Central Convention Complex Free wifi. Please note that this service is complimentary, and therefore not supported ported by the Clinical Pharmacy Congress team.

I need to have something delivered to the venue, how do I go about this?

Materials must arrive onsite on the 31st October  2024
Ideally there should be someone on your stand to sign for the packages; failing that it can be left with the GES courier receiving desk, You must collect your packages from there as soon as you arrive on the 1st .
Please label all parcels as follows:
Contact Name/Mobile Number,

Company Name: Stand number:

Clinical Pharmacy Congress 2024, Halls TBC
Manchester Central Convention Complex

I have a pop-up stand and have booked a space only stand?

You will need to contact the sales team to convert your booking to shell scheme, there is an additional cost to swap from space to shell.

I need to arrange a courier to collect my items after the show closes, can this wait until Monday?

Unfortunately not no. We only have tenancy at ExCel until 10PM on the 3rd November therefore all items must be removed  or risk being disposed of. If you need assistance with this please consult GES for details of storage and delivery.

Should you require further assistance, please contact us via our published channels.

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